FAQ

  • How do auctions work?

    All auctions are free to view and open to the public. If you haven’t participated in an auction, don’t worry! Our team is here to answer any questions you may have. To participate, you must first register, then you are able to bid online or by phone/email if you wish to leave an absentee bid with our auctioneer Jake. Mobile app coming soon! Please remember, auctions move quickly and all sales are final.

  • Do you offer shipping?

    We offer worldwide shipping and package all items in-house with our team. We also partner with white glove delivery services and UPS. Shipping and handling charges are added to your invoice once they are ready to ship. You will also receive tracking via email. If you live further than 100 miles from our facility, we will assume you want shipping unless you tell us otherwise.

  • How do I pay?

    All winning invoices will be emailed within 24hrs of auction close. From there, you can decide on your payment method, pay your invoice, and then come pick up your items or wait for them to arrive if being shipped.

  • When can I pick up my winning items?

    We offer open pickup M/T/TH 8am-12pm. No appointment needed. All items must be picked up within 10 days or have shipping arrangements. If items are not picked up within 10 days or have arrangements, then they will be considered abandoned.

  • I want to consign items. How does it work?

    Give us a call, text, or email and we will do everything we can to help. Pictures are always helpful!

    Salem Auction House does everything we can to receive the most money for your valuables. We research, catalogue, photograph, and market to ensure your items are seen. Since we offer online bidding, we attract buyers from all over the world.

    We will consider the condition and quality of your items to ensure they will be a good fit in an upcoming auction. If we agree, you simply bring us the item or arrange pickup! All that is left for you to do is cash your check!

  • Do you offer appraisals?

    Yes, we do! Our auctioneer Jake Wadleigh is a certified personal property appraiser and can help with insurance appraisals, fair market value, estate appraisals for your attorney, and more!